1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Registration Information: When you sign up for our services, we may ask for personal details such as your name, email address, phone number, and payment information.

• Property Information: If you are a property owner, we may collect information about your properties, including location, features, photos, and rental details.

1.2 Usage Data

• We collect information about how you interact with our website and services, such as IP addresses, browser types, and device information.

• We may also track your actions on our site, including pages visited and the length of time spent on our platform.

1.3 AI Data

• We may collect and process data generated through the use of our AI tools, including rental pricing, guest communication, and other services associated with your property management.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To offer and manage our property management services, including AI-driven tools for short and long-term rentals.

• To Communicate with You: To send you updates, support messages, promotional content (with your consent), and service-related notifications.

• To Improve Our Services: To enhance our platform, including improving user experience, functionality, and performance.

• For Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. How We Share Your Information

We may share your personal data in the following situations:

• With Service Providers: We may share your data with third-party service providers who help us manage and provide our services, including payment processors and cloud service providers.

• For Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

• To Comply with the Law: If required by law or to protect our rights, we may disclose your information to law enforcement or regulatory authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access and Correction: You can access and correct the personal information we hold about you.

• Deletion: You may request the deletion of your data, subject to certain legal limitations.

• Opt-Out of Marketing: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.

• Data Portability: You may request a copy of your data in a structured, machine-readable format.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website, analyze trends, and gather information about how our website is used. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child, we will delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@icohost.io